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Privacy Policy

Privacy Policy ( Crochet Daydreams)

Last updated: [4/2/2026]

 

Amy Alexandra Crochet Daydreams (“I”) respect your privacy and am committed to protecting your personal data. This policy explains what I collect, how I use it, and your rights.

 

What information I collect

 

When you use my website or place an order, I may collect:

 

  • Your name, billing/shipping address, email address and phone number

  • Order details (items purchased, delivery method, order notes)

  • Payment information (payments are processed securely by Wix Payments / Stripe / PayPal — I do not store your full card details)

  • Messages you send me (e.g. via contact forms or email)

  • Basic technical data (IP address, device/browser info, and site usage data via cookies/analytics)

 

How I use your information

 

I use your data to:

 

  • Process and deliver your orders

  • Communicate with you about your order (updates, queries, delivery issues)

  • Provide customer support

  • Improve my website and understand what content/products are helpful

  • Meet legal and tax obligations (record keeping)

 

 

Legal bases for processing (UK GDPR)

 

I process your data because it is necessary to:

 

  • Perform a contract (fulfil your order)

  • Comply with legal obligations

  • Support my legitimate interests (running and improving my small business)

  • Send marketing only if you have chosen to receive it (where applicable)

 

Who I share your information with

 

I only share your data when needed to run the shop, such as:

 

  • Wix (website hosting, store and checkout functions)

  • Payment providers (e.g. Wix Payments/Stripe/PayPal)

  • Delivery services (to ship your order)

  • Professional services (accounting/tax support if required)

 

 

I never sell your personal data.

 

 

How long I keep your information

 

I keep order and payment records for as long as necessary to meet legal/tax requirements. Messages and enquiries are kept only as long as needed for customer service and business records.

 

 

Cookies

 

This website uses cookies and similar technologies to function properly and to understand website traffic. You can control cookies through your browser settings. (Wix may also provide a cookie banner depending on your site settings.)


Your rights

​

You have the right to request:

 

  • Access to the personal data I hold about you

  • Correction of inaccurate information

  • Deletion of your data (in certain circumstances)

  • Restriction or objection to processing (in certain circumstances)

  • Data portability (where applicable)

 

 

To make a request, contact me using the details below.

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Contact
 

Email:  amy@crochetdaydreams.co.uk

Business name: Crochet Daydreams

Location: United Kingdom

 

If you have concerns about how your data is handled, you can also complain to the UK Information Commissioner’s Office (ICO).

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